The Program Specialist will be responsible for enrolling youth and volunteers in our program, finding the best mentor/mentee pair, and supporting those matches in accordance with Big Brothers Big Sisters’ standards. The primary purpose of the enrollment function is to ensure that volunteers and children are appropriately and timely enrolled and matched while executing a high degree of independent judgment when utilizing BBBS of America standards and practices. A high-level of customer service, focusing on volunteer options and child safety, is to be demonstrated throughout the volunteer and child enrollment and matching process.